Terms and Conditions

RESERVATIONS:

Please visit our Inquiry page or contact us via phone or email at: (623)451-0998 and  info@travelisbae.biz.

PRICE QUOTES:

Prices are correct at time quoted, however they are not guaranteed until reservations are secured with a deposit or full payment - whichever is required.   As airfares continually fluctuate and classes of service may have limited capacity, quoted prices  will change accordingly.

ADDITIONAL CHARGES:

Cruise lines and airlines reserve the right to impose fuel surcharges, even after final payment has been applied to a booking, up until the day of departure. Unless otherwise noted price quotes typically do not include airfare, telephone calls, incidental items, souvenirs, airport transfers, sightseeing tours or shore excursions.

PAYMENTS & CANCELLATIONS:

Reservations can be made using major credit cards. At no time will Travel Is Bae LLC ever request payment via PayPal, Venmo, CashApp, or any other electronic payment method. If you receive a request for such payment, DO NOT respond and contact Owner/Operator, Kenya Harrell immediately.  ***Please note that no payment will be processed without a signed authorization form.***

• Deposit:   All reservations (except where specified) will require a deposit and will be clearly noted with the amount due and the balance due before departure.

• Full Payment: All reservations must be paid by the due date indicated on the travel invoice - NO EXCEPTIONS / NO EXTENTIONS. 

• Refunds:  If you purchased Travel Insurance, refunds will be processed to the credit card(s) originally used for payment, up to the total amount paid minus the cost of travel insurance. Note: Refunds will be adjusted if the supplier (i.e., Carnival Cruise, Royal Caribbean) has a penalty timeline in place.

• Cancellations: Once reservations have been made, cancellations will only be accepted in writing. Email your cancellation request to info@travelisbae.biz with your invoice number, full name, and date of travel.

DOCUMENTATION:

• Passports & Visas: U.S. citizens traveling to any destination outside of the United States are required to present a valid U.S. passport.  Passports must be valid for no less than six (6) months past the return date. Some countries require a visa for transit or entry.  Passengers are responsible for ensuring that they have the proper and qualified travel documents.  All  names on documents must match the legal name on your photo I.D., and travel document information must match tickets.  Please check the State Department website at https://travel.state.gov for further information.  Reservations requiring passports will not be completed until passport information is provided - including expiration date.

•  Travel Documents: At the completion of full payment, all travel documents and travel instructions will be sent via email no less than  30 days prior to travel. Request for paper documents requires a $10 fee to cover postage.

TRAVEL INSURANCE:

To avoid losing money you’ve paid for your vacation, we strongly recommend Travel Insurance that helps provide coverage for Trip Cancellation, Interruption, Baggage Loss, or Delay, Medical Expenses and more. If you decide to opt out of Travel Insurance, you are required to select ‘Deny Travel Insurance’ when completing your reservation.

AIRLINES: 

• Tickets:  Airlines reserve the right to demand immediate issuance of tickets whenever they determine that specific flights are heavily booked. In this instance, full payment of airfare is immediately required in full. This instance overrides invoice payment due dates. If full payment is not received, seats will be cancelled by the airline and flights may not be available for rebooking.

• Seat Assignments: The airlines bear sole authority to assign seats on group flights. They also have authority to re-assign seats without notice. Should those changes occur and notification is provided, Travel Is Bae LLC will immediately advise travel clients.  However, we hold no responsible for the change.

• Name Changes:   Any name change including minor spelling corrections may require that airline reservations are cancelled and rebooked. Reservations are subject to current availability and pricing at the time of rebooking. Once airline tickets are issued, subsequent name corrections will be subject to an airline rebooking fee which may be as much as the full value of the airline ticket plus a $50 revision fee per change.  Travel Is Bae LLC will not be held responsible for the denial of services by a carrier due to any name discrepancy. Name changes must be advised in writing at info@travelisbae.biz .

HOTELS / RESORTS:

• Name Changes:  Any name change including minor spelling corrections may require a $50 revision fee per change.  This is at the discretion of the independent vendor. Passengers must provide the name as it appears on his/her government ID and/or passport.  Once deposited, the name can only be changed in writing and following the change fee is received. 

LEGAL STATEMENT: 

Travel Is Bae LLC offers retail travel services to customers, which are provided by separate and independent vendors of travel services.  Travel Is Bae LLC does not operate, control, or otherwise provide the services of the independent travel vendors.   Hence, customer agrees that  Travel Is Bae LLC acts only as agent for the client in acquiring transportation, hotel accommodations, sightseeing, and other privileges, or services for the clients’ benefit, and on the express condition that Travel Is Bae LLC shall not be responsible for any loss, accident, injury, delay, defect, omission or irregularity which may occur or be occasioned, whether by reason of any act, negligence or default of any company or person engaged in or responsible for carrying out any of the arrangements, or otherwise in connection there with.